Resources


We hope you find our Service Design resources helpful. Check back often as we frequently update our resources Please let us know if you have any questions.

White Papers
More Customer Satisfaction, Less Scope Creep
Uncovering Customer Needs

Overcoming Sales Hurdles

Online Presentation
Introduction to AntFarm


Brochures
AntFarm Overview
Service Design Fundamentals

Workshops

Service Design 1-day
Service Performance 2-day

Services

Service Blueprinting


Charts and Samples
Service Design Roadmap
Sample Service Blueprint
Sample Process Map

Recent Presentations
Service Design Webinar
PMI Atlanta Presentation

Workshop files
Workshop Attendees
(Username = your email)
(Password = Session ID)

Anthology Newsletters
July 2007
October 2006
May 2006

December 2005

Free templates
Service Concept (example)
Service Concept (template)

ROI Calculator
Service Design ROI




 

 Sign up for ANThology!
 1-888-ANTFARM (268-3276)